Privacy Policy, Terms & Conditions, Returns & Refunds

Privacy Policy

Welcome to Tanyshwa Riley (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your information when you visit our website, purchase products, subscribe to our emails, or interact with our content.

Information We Collect

We may collect the following information: Name, Email address, Billing information, Purchase history, Information you provide through contact forms or email sign-ups.

Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

Process purchases and deliver products

Send newsletters, updates, and promotional emails

Improve our website and customer experience

Respond to enquiries and customer support requests

& Share updates about new books, events, digital products, and soft life content

Email Marketing

If you subscribe to our mailing list, you may receive emails from us through MailerLite. You can unsubscribe at any time by clicking the unsubscribe link included in our emails.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyse website traffic, and personalise content.

You can disable cookies through your browser settings if preferred.

Third-Party Services

We may use trusted third-party platforms including: MailerLite, Payhip, Etsy, Amazon, IngramSpark, Google Analytics, & Social media platforms. These services may collect data according to their own privacy policies.

Data Protection

We take reasonable steps to protect your personal information and keep it secure. However, no method of online transmission or storage is completely secure.

Your Rights

Depending on your location, you may have the right to: Request access to your personal data, Request correction or deletion of your data, Withdraw consent for marketing communications, Request information about how your data is used.

Contact, If you have any questions about this Privacy Policy, please contact us below.⁠

Terms & Conditions

Welcome to tanyshwariley.com⁠. By using this website, purchasing products, or accessing our content, you agree to the following Terms & Conditions.

1. Website Use

By accessing this website, you confirm that you are at least 18 years old or using the website with parental or guardian permission.

You agree to use this website lawfully and respectfully.

2. Intellectual Property

All content on this website, including: colouring book designs, artwork, branding, logos, text, graphics

digital downloads, images, videos, product concepts, belongs to Tanyshwa Riley unless otherwise stated.

You may not copy, reproduce, resell, distribute, or modify any content without written permission.

3. Products & Services

We sell physical and digital products including colouring books, journals, downloadable content, and lifestyle products.

We reserve the right to: update product descriptions, change pricing, discontinue products, & limit product quantities

at any time without notice.

4. Digital Downloads

Digital products are for personal use only.

You may not: share files, resell downloads, upload products elsewhere, & distribute copies publicly.

5. Physical Products

Shipping times may vary depending on location, supplier, or printing partner.

We are not responsible for: postal delays, customs delays, incorrect shipping addresses entered by customers

Returns & Refunds

Due to the nature of our products we do not offer refunds on downloadable and physical items. Physical products are printed on demand. Because each product is made specifically for your order, we do not offer refunds or exchanges for change of mind, incorrect sizing selections, or buyer preference.

If your item arrives damaged, faulty or incorrect, please contact us within 7 days of delivery with photographs of the issue. We will review the matter with our print provider and work towards an appropriate resolution where applicable.

7. Email & Marketing

By subscribing to our mailing list, you agree to receive emails related to: updates, promotions, new releases, events, lifestyle content & You may unsubscribe at any time.

8. Third-Party Links

Our website may contain links to third-party platforms including: Amazon, Etsy, Payhip, MailerLite

social media platforms

We are not responsible for the content, policies, or practices of third-party websites.

9. Limitation of Liability

We aim to provide accurate and enjoyable content, but we do not guarantee uninterrupted access to the website.

Tanyshwa Riley shall not be held liable for: website interruptions, technical issues, indirect damages, loss of data & misuse of products or content.

10. Changes to Terms

We may update these Terms & Conditions at any time. Continued use of the website means you accept any updated terms.

11. Contact us below for enquiries regarding these Terms & Conditions.

Last updated May 2026

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